Quotes and callbacks pile up
The quote sits waiting on a callback, and you return calls between jobs. The customer who hears back first usually gets the work, and that is rarely the busy owner.
Fraser Shift: embedded AI help for trades and service businesses.
Five hours a week. Back in your pocket.
Kadence learns how your business really runs, finds where time and money leak, and hands you a written plan. Most of it is free tools you can set up yourself.
Your written planExample 1 of 2
BusinessPlumbing company, Langley, 4 trucks
Time sinkQuotes written at night, 6 hours a week
ToolFree quoting app with automatic follow-up texts
Hours backAbout 5 a week
Setup2 hours, you do it. Walkthrough call included.
A written plan you keep, tool by tool.
The problem
Your office is eating your week.
The work you're good at happens on site. The rest happens at night, at the kitchen table, for free. And most of the lost time is not inside the tasks. It is in the handoffs between them.
01
02
Invoices and payroll drag
The job closes, then the invoice waits on paperwork. Timesheets get chased. Cash shows up weeks after the job, and every pay period costs you another night.
03
Evenings disappear into admin
Bookings, confirmations, follow-ups, reviews. You put in a full day on site, then work a second unpaid shift at the kitchen table.
04
A receptionist costs $45,000 a year
A full time hire makes no sense for a crew of one to five. So the owner becomes the office, and the office is always on a ladder.
What you get
A written plan. Not a sales pitch.
You talk to Kadence for 30 minutes. He listens, maps how the work really gets done, and writes down every problem eating your time. Then you get a plan you keep.
At least five hours a week back, or I'll tell you straight.
That is the promise. If the plan can't get you there, you hear it from Kadence directly, before you spend anything.
- The planEvery problem we found, in your words, ranked: what to fix first.
- The toolsFor each item, the tool and what it gives back in hours or dollars. For each step, a plain call: cut it, automate it, hand it to AI, or keep it with a person.
- The costMost tools are free or under $50 a month, and you can set them up yourself.
- WalkthroughA second short call goes through the plan with you, so nothing is left unclear.
- Done for youWant it done for you? Kadence builds the pieces you don't want to set up yourself, quoted before any work starts.
How it works
Three steps. One plan.
01
Talk
Book 30 minutes around your jobs. Kadence listens to how the business runs day to day and writes it all down. Nothing to prepare.
02
Map and plan
He maps how the work really gets done, step by step, including the handoffs where time gets lost. You get a written plan you keep: what to fix first, ranked.
03
Fix it your way
Set it up yourself, or have Kadence build it inside your software and measure before and after. A short walkthrough call goes through the plan first.
Most of this is free
The plan is the product. Set it up yourself.
The diagnosis and the written plan are the product. Most fixes you can do yourself with free or low cost tools. If you would rather have it done for you, that is what Kadence builds.
Want it done for you?
Want it done for you? Here is what Kadence builds.
These are examples of what gets built when you would rather not set it up yourself. Each one runs inside the software you already use (Jobber, ServiceTitan, QuickBooks, Google, Outlook), with no switching systems and no retraining staff. Kadence measures before and after so you can see what changed, and each build is quoted to your setup.
Outbound lead calling
Calls your website and form leads back within minutes, before they cool off and phone your competitor.
Quoted to your setupWebsite chat
Answers visitors on your website in real time and walks them straight into a booking before they bounce.
Quoted to your setupBooking confirmation texts
A confirmation text after every booked appointment. No-shows drop and your outfit looks buttoned up.
Quoted to your setupGoogle reviews
After every finished job, a one-tap review request goes out by text while the experience is fresh. Fresh reviews mean you rank higher when locals search.
Quoted to your setupText follow-ups
Appointment reminders the day before and automatic no-show recovery, all by text. Fewer empty slots, less chasing.
Quoted to your setupInvoice automation
The invoice goes out the moment the job closes, not three weeks later. You get paid faster, every time.
Quoted to your setupCustomer reactivation
Your old customer list is buried money. We call and text it until past customers book again.
Quoted to your setupThe automation stack
Confirmation texts, text follow-ups, and the Google reviews engine bundled together. Bundled so the three pieces work as one.
Quoted to your setupCustom builds
If a task eats your evenings and follows rules, we can probably automate it. Scoped and quoted up front.
Quoted to your setupOne thing we build
The receptionist that picks up when you can't.
Answers 24/7. Books the job.
A phone answering system trained on your business. It answers with your company name, asks what you would ask, books the job into your calendar, and logs every call to a sheet you own.
From $199/mo, setup from $500, month to month.
Hear it answer right now
(604) 990-2791
The demo line is answered by the same system we build for clients. Ask it anything. Try to trip it up.
Do the math
What missed calls cost you.
Punch in your own numbers. This is the math behind the receptionist.
Revenue walking out the door each month
$4,800
Net gain with calls covered, after the $379 plan
$2,021
Conservative math: assumes the system books just half of the callers you currently miss, at your normal close rate, minus the Growth plan at $379 per month.
Who you're dealing with
Built by someone who's done the work.
Built by a tradesperson
Kadence, AI business consultant
- AI business consulting and custom builds for trades and service businesses
- He works inside your business and learns how the work actually gets done before touching any tech
- He's an HVAC apprentice. Weekdays he's on the tools.
- When you call, a person who built it picks up
- Your business stays confidential. We never name clients.
“I'm an HVAC apprentice. I watched owners give up their evenings to office work that tools could do. So I learned the tools, and I build them for the business I worked for.”Kadence, AI business consultant, Fraser Shift Consulting
Trades is where Kadence started, but service businesses of all kinds are welcome. If your day runs on calls, quotes, jobs and invoices, it fits.
Straight answers
The questions we get on every call.
What is the consultation?
A 30 minute call with Kadence. You tell him how the business runs day to day. He maps how the work really gets done, writes down every problem, and turns it into a written plan you keep. A short second call walks you through the plan. The promise: at least five hours a week back, or he'll tell you straight.
Is this a sales call?
No. The call is free, and the plan is yours to keep, and most of it you can do yourself. Most tools in it are free or under $50 a month. If you want something built for you, we can talk about that after. Only if you want to.
What do the tools cost?
Most are free or under $50 a month. The plan puts the cost of each tool next to what it gives back, so you can decide what is worth it.
What if I want you to build it?
Say so on the call or after the walkthrough. Kadence builds it inside the software you already use, quoted up front, and measures before and after so you can see what changed. You are never pushed into it.
Do I have to switch software?
No. Kadence works inside what you already use, like Jobber, ServiceTitan, QuickBooks, Google and Outlook. No switching systems and no retraining your staff. The plan only suggests a new tool when it clearly pays for itself.
How much does the receptionist cost?
The receptionist has flat, published plans. Launch is $199 a month for 100 minutes, Growth is $379 for 300, and Scale is $649 for 600. Setup is from $500, month to month. Other builds are quoted to your setup. Details are on the pricing page.
Who builds it?
Kadence, the founder, personally. He's an HVAC apprentice who built this after watching trades owners lose evenings and jobs to office work. When you call, a person who built the system picks up.
Does it work for service businesses that aren't trades?
Yes. If your day runs on calls, quotes, bookings and invoices, the same approach works. Trades is where Kadence comes from, and the same tools fit cleaners, landscapers, legal offices, real estate and other service businesses.
Rather write it down?
Tell us what's eating your time.
Pick what costs you the most, describe the problem, and you'll hear back within 24 hours.