You talk
Dispatching emergencies, writing up reno and repipe estimates, invoicing from the truck, strata paperwork, and asking for the review after the job. You describe a normal week in your own words.
Home / Industries / Plumbing
For the trade that never sleeps
AI help and phone answering for plumbers.
Book a 30-minute consultation and Kadence, an AI business consultant, maps where your office time goes and gives you a written plan. Then there is the phone. Water doesn't wait for business hours, and a burst pipe call at midnight is the most valuable call of your month. The phone answering system makes sure it gets answered, even while you're asleep or under a sink.
The consultation
Thirty minutes on how your plumbing shop really runs.
Kadence is an AI business consultant. He listens, maps how the work really gets done, and you leave with a written plan you keep.
STEP 1
STEP 2
He maps the work
He traces a job from the first call to the paid invoice and marks where the handoffs lose time: call to dispatch, job to invoice, estimate to follow-up.
STEP 3
A written plan you keep
Ranked fixes, the tool for each one, and what it costs. Most are free or under $50 a month, and you set them up yourself. A second short call walks you through the plan.
Want it done for you? Kadence builds it inside the software you already use, like Jobber, ServiceTitan, QuickBooks, Google, or Outlook, and quotes it up front.
Where the phone costs you
Emergencies pay. Voicemail doesn't.
Emergency rates are where plumbing margins live. But a homeowner with water coming through the ceiling calls every plumber in town until one picks up. Be the one that picks up.
EMERGENCIES
The flooded basement call
The system answers instantly, tells them where the shutoff valve usually is while they wait, books the emergency visit, and texts directions confirmation. That customer is yours for life.
TRIAGE
Drip or disaster
A weeping faucet and a burst supply line are different calls. The system triages urgency the way you would, so emergencies jump the queue and small jobs book normally.
DETAILS
The right details, every time
Strata or house, age of the building, gas or electric hot water tank, where the leak is. You arrive knowing the job instead of diagnosing over a crackly callback.
RENO WORK
Reno inquiries get scheduled
Bathroom reno and repipe inquiries get qualified and booked as estimates, not lost in a voicemail box behind six robocalls.
Phone answering
Trained on plumbing calls.
This is the phone answering system: one small product, from $199 per month, separate from the consultation.
Your dispatch rules, automated
You set the emergency rates, the service area, and the after-hours rules. The system applies them on every call, at 2 pm or 2 am, without ever getting flustered by a panicking caller.
- Floods / burstsEmergency flagged, first slot booked, customer kept calm with clear next steps.
- Blocked drainsLocation and severity captured, booked at standard or emergency rates per your rules.
- Hot water tanksNo hot water triaged by tank type and age, repair or replace teed up.
- Renos / repipesEstimate visits qualified and scheduled with scope notes for your quote.
- Strata / propertyUnit access, building manager contact, and permission details captured up front.